“What do you enjoy most about Workshop Digital?”
Whenever posed this question in an interview, I am bound to give a rattling answer where somewhere along the way I say, “It is a place where you can choose your own adventure.” Yes, it sounds cool, but you may be wondering what that even means. Before I dive into the core meaning behind it, I think it is only fair that I share a small piece of my journey and how I got to this concept.
My Adventurous Journey
In my roughly three years of working at this company, my role has changed significantly a total of three times. That isn’t even counting the numerous times I have changed my five year goal or rewrote my dream job description, which is a whole different can of worms. Thus far, I have transitioned from a PPC Analyst to manager of the PPC team, and now to being the sole person in the newly formed HR department.
Some may say this is very “millennial” of me and I totally agree. However, unlike the negative connotation others may perceive from this, I believe what Workshop Digital has done is empower me to put myself in the right seat.
Right Person, Right Seat
At Workshop Digital, we follow the EOS Traction book which guides us in “instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision.” This impacts our hiring, meeting structures, processes, and much more so everyone is on the same page. One of the concepts we took from the book was the idea that the right person needs to be in the right seat.
This essentially has two parts. First, we want to make sure we have the right people working at the company. If an employee doesn’t fit our core values, then they shouldn’t work here. While that might sound harsh, our core values are a key part of the company and completely non-negotiable.
Second, if you have the right person who fits the core values and brings a lot to the company, we need to make sure they are in the right seat. If a person is in the wrong seat, they can experience a lack of motivation, become easily frustrated, or even come to dislike the company and eventually leave. When in the right seat, we typically see a peak in motivation, efficiency, and overall happiness of that particular employee.
EOS recommends that when trying to figure out if the right person is in the right seat, you ask three questions known as GWC: “Get it/Want it/Capacity to do it”.
- First, you ask, “do they get it?” Does the employee understand the position and what it entails?
- Second, you ask, “do they want it?” You need to dig into whether the employee truly wants to do the defined position; if they don’t or simply “want to want it”, you open the door to issues in the future.
- Lastly, you must ask, “do they have the capacity to do it?” Basically, do they have the skills to be in the position they are in, and if not, is there training we can provide to get them there?
These are the three questions that were posed to me when I was the team manager to diagnose whether or not I should remain in the role. As we got to wanting it, I had to be honest with myself, the team, and the co-founders that while I wanted to want the role, it just wasn’t the right seat for me. Since switching roles, I have felt more productive, efficient, and just generally happier which has been pointed out to me in several occasions.
Workshop Digital empowered me to find the right seat by encouraging me to choose my own adventure over these last three years. Without that, I most likely would have continued in the position I didn’t want until I finally would leave the company for a new role. I am now one of the biggest advocates for helping people find their right seat within the company and experience their own great adventure.